Ans: A smart meter is a digital device that automatically records and sends your electricity usage data to AEDC in real time. It eliminates estimated billing and improves service delivery by giving both you and AEDC accurate usage data.

Ans: Currently, only customers who are unmetered or who have old (non-smart) meters are eligible under our smart metering rollout program.

Ans: No. AEDC provides smart meters at no cost to eligible customers, including installation.

Ans: You will receive a notification via SMS or see a sticker placed on your premises. AEDC installation teams will follow up to complete the installation.

Ans: Yes. AEDC smart meters support both prepaid and postpaid payment options. You can select the one that best suits your lifestyle and budget.

Ans: You can track your usage in real time through the AEDC mobile app or online customer portal, helping you understand and manage your consumption efficiently.

Ans: Smart meters help AEDC detect outages faster and respond more efficiently. This leads to quicker restoration and improved service reliability.

Ans: With features like real-time monitoring, usage insights, and access to Time-of-Use (ToU) tariffs, you can shift high-usage activities to off-peak hours and reduce overall costs.

Ans: Yes. Smart meters reduce electricity waste, enable better demand management, and support the integration of renewable energy, contributing to a cleaner, more efficient grid.

Ans: If you’re eligible and haven’t been contacted yet, you can:
📞 Call AEDC Customer Care: 08039070070
📍 Visit the nearest AEDC Service Center
🌐 Or fill out the request form on our website: www.abujaelectricity.com