Festive Fraud Alert: How AEDC Is Helping Customers Stay One Step Ahead of Scammers
The festive season is a time of warmth, celebration, and increased activity in homes and businesses. As families prepare for the holidays, electricity becomes central to creating a comfortable and joyful atmosphere. During this period, it is especially important for customers to stay aware of individuals who may attempt to impersonate service providers for personal gain. At AEDC, the safety and security of our customers remain a top priority, and we are committed to supporting you with the right information to protect yourself and your household.
Scammers often present themselves as meter installers, technicians, or account officers, using deceptive tactics to appear credible. Their goal is typically to request payments for unauthorized services or obtain access to areas they have no legitimate business entering. While their strategies may seem convincing, customers can stay protected by taking a few simple precautionary steps.
Your Trusted Tools for Safe and Confident Verification
To ensure that every interaction you have with AEDC is safe and transparent, we provide a secure verification platform where customers can instantly confirm the identity of anyone claiming to represent us. Before granting access to your premises, simply visit verifystaff.abujaelectricity.com and verify the staff details. This quick step provides clarity and ensures that you are dealing with an authorized representative.
It is equally important to remember that AEDC does not request or accept cash payments for meter installation, technical services, or account support at customer locations. All payments must be made strictly through our approved channels. If someone asks for cash, or pressures you to make instant payment, please take a step back and verify through our official system or contact us directly.
We are always available to support you. Should you need assistance, clarification, or wish to report suspicious activity, you can reach us through any of our official channels:
Customer Care Line: 08039070070
Whistleblowing Line: 0800-TIP-OFFS (0800-847-6337)
WhatsApp: 08152141414, 08152151515
Website: www.abujaelectricity.com; https://tip-offs.deloitte.com.ng.
Email: customercare@abujaelectricity.com; Whistleblower@abujaelectricity.com; tip-offs@deloitte.com.ng
Social Media: Facebook @abujaelectricity | Instagram @aedcelectricity | X @aedcelectricity
By verifying every representative and using only official payment channels, you help keep your home secure and ensure a smooth, enjoyable festive season. At AEDC, we are proud to provide not just electricity, but also the assurance that your wellbeing is always protected.
