Ernest Mupwaya holds a Bachelor of Engineering Degree in Electrical and an MBA. He has extensive experience of over 20 years in Electricity Industry at Senior Management Level and has held several Senior Positions which include Managing Director, Director– Distribution and Customer Care, Divisional Manager, Regional Manager, Project Manager, Senior Engineer for ZESCO Limited. Through these various roles, he has gained valuable knowledge and understanding of the operations of power distribution companies as well as management of utility companies. In these roles, he has been involved in the execution of strategies for ATC & C loss reduction, improvement operational efficiency through effective use of integrated business information system, pre-paid meter roll out and customer service programmes.