Take Control of Your Electricity with Tranche B Prepaid Meters
Have you ever wondered if your electricity bill truly reflects what you use? Prepaid meters are being deployed nationwide as part of a national initiative designed to give customers greater control and transparency over their electricity consumption. At Abuja Electricity Distribution Plc. (AEDC), we remain committed to ensuring fair, transparent, and reliable electricity services. Tranche B, under the national Meter Acquisition Fund (MAF), represents an important step toward achieving that goal.
Tranche B provides free prepaid meters to eligible unmetered customers, particularly those in Band A and selected Band B categories. These meters enable customers to monitor usage and ensure that billing reflects actual electricity consumed—promoting greater confidence in the billing process.
Ensuring Quality and Transparency
Every meter deployed under Tranche B meets strict regulatory and operational standards. The devices are prepaid, certified, and sourced from approved Meter Asset Providers (MAPs).
What Customers Can Expect
The rollout is structured to be transparent and customer-focused. Eligible customers can expect:
- Verification of eligibility (KYC)
- Professional installation by trained personnel
- Clear communication throughout the process
- No charges for the meter, installation, or activation
AEDC will never request payment for Tranche B meters. Any request for payment should be reported through our whistleblowing channels:
- Toll-free hotline: 0800-TIP-OFFS (0800-847-6337)
- Web Portal: tip-offs.deloitte.com.ng
- Email: tip-offs@deloitte.com.ng
- Mobile App: Deloitte Tip-Offs Anonymous (Android and iOS)
This initiative supports broader national electricity sector reforms which aims to enhance the performance of electricity distribution companies. By deploying accurate prepaid meters, AEDC strengthens its commitment to accountability, service excellence, and customer satisfaction.
AEDC encourages customers to keep their details up to date to support a smooth installation process. For enquiries or assistance, our customer care team is readily available.
Tranche B represents a significant step forward in improving electricity service delivery, fostering trust, and empowering customers across our franchise. With every meter installed, AEDC continues to power and empower communities.
AEDC — Powering Lives. Empowering Communities.
