AEDC Plc has introduced whistleblowing platform which provides Employees, Customers and other Stakeholders mechanism to report unlawful actions such as theft, extortion, illegal connections, vandalism and any other malpractices. AED Plc wishes to encourage employees, Customers and Stakeholders to use this platform to report any such malpractices.
Kindly be assured that all information provided will be treated with utmost confidentiality.
Whistleblowing is an anonymous and confidential medium of raising concern or drawing attention to any wrongdoing, risk or malpractice concerning any person acting under certain authority internally and/or externally.
Reports of improper activity by staff and customers can be made anonymously by calling the contact centre number 0803-907-0070 or through our social media handles. However, anonymous reports are often difficult to investigate if the caller has not provided enough information. Therefore, it is advisable that you provide concrete information to assist a successful investigation.
Yes. AEDC Whistleblowing Policy states that “The Company will treat in strict confidence any concerns raised by employees and other stakeholders regarding actual or potential infraction of the Company’s Corporate Business Principles, other ethics related policies, processes and procedures”. This is achieved by ensuring that only designated parties handle your concerns.
The AEDC Board of Directors is committed to making this work. Likewise, the Managing Director/CEO and all members of the Executive Management Team (EMT) are committed to the implementation of the whistleblowing initiative.
To protect the identity of the Whistle-blower, the Whistle-blower will not be involved in any investigation. However, Whistle-blowers should endeavour to provide all relevant details required to establish and resolve any reported concern.
To reduce the likelihood of retaliation, wrongdoing are only reported to those who are authorized to see it as part of the investigation into the matter. The names of those reporting suspected wrong doings are kept confidential.
Concerns are raised either by calling the whistleblowing hotline or in writing. However, if the concern is expressed in writing, you should set the background and history of the concern. Name(s) of persons suspected to be associated with the perceived wrongdoing, date(s) and place(s) (if known) should be given. This would be helpful in the investigation and establishing of the truth of the complaint. In order to ensure the confidentiality of your expression, kindly send your letter/written note in a sealed envelope addressed to the Chief Internal Auditor and clearly marked “Strictly Private and Confidential – To be opened by Addressee Only” or any designated officer.
Whistle-blowers are acknowledged as a critical part of our commitment to ensure that the right and proper things are done always. There is no direct reward for whistleblowing as stated in the policy. However, the company is dedicated to protecting the identity of whistle-blowers. The company encourages anyone who notices a wrongdoing as stated above to endeavour to report it.