The Customer Protection Regulations NERC-R-001-2023 (“CPR 2023”)consolidates the existing regulatory instruments on customer protection into one regulatory document. Click below to read more.
- Home
- About Us
- TID Rollover
- Customer Services
- NERC SBT Compliance
- Feeder Availability Dashboard
- Rapid Response Team
- Check Tariff
- Band A Complaint Form
- Capping Refund
- New Customer (Apply)
- 24/7 Electricity Supply
- Customer Redress mechanism
- Customers Rights
- Consumer Affairs
- Debt Management
- Our Offices
- Self Service
- Staff verification
- Complaint
- Band A Refund
- Metering
- Payment Hub
- Media
- Careers