GOVERNMENT /STAKEHOLDER CUSTOMER COMPLAINTS OFFICER

GOVERNMENT /STAKEHOLDER CUSTOMER COMPLAINTS OFFICER

The officer for this role will service our forum office in the regions. His/her duties shall include but not limited to:

KEY ROLES / RESPONSIBILITIES:

  • Coordinating the resolution of customer complaints coming through NERC, NERC Forum Office, CPC, or any other government agency.
  • Acting as the interface between Regulatory Dept. and the Customer Care Dept. in the resolution of customer complaints coming through the regulator and other government agencies.
  • Representing AEDC in all NERC Forum proceedings.
  • Any other assigned duties.
QUALIFICATION
  • University degree (Law, Economics, Engineering) Additional Degree an added advantage.
  • Minimum of 7 years working experience and at least 3 in the power sector.
Submission of application: the following rules apply when submitting your application.

Send your application to Stakeholder.officer@ abujaelectricity.com CLOSING DATE

The closing date is 16th January, 2017 at 5 pm GMT. All applications should include curriculum vitae and a cover letter. The application should be emailed as stated above, the subject of your email should be position applied for. Failure to follow the instruction will lead to disqualification of your application.

The cover letter should be addressed to: The MD/CEO,
Abuja Electricity Distribution Company Plc,
1 Ziquinchor Street, Off IBB Way
Wuse Zone 4,
Abuja, FCT,
Nigeria
Attention: The Director, Corporate Services.

NB: only soft copy of applications will be treated

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